Experian QAS

At its simplest, the idea of a single customer view is having all data on a person in one place, but to get to that position can be a minefield. This report looks at the issue of data quality and the search for a single customer view in both central and local government. However, those in the private sector will also discover some stark truths.

We will take you through this process and illustrate how a successful transformation will deliver a truly world class standard of customer service whilst also driving significant cost efficiencies.

Just fill in a few simple details to download the Report and be entered into our prize draw to win £200 Amazon vouchers!

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CBR Special Report: Single Customer View